FAQs


Do you have any questions? 

 Good, we've got answers

  • Orders & Shipping
  • Returns
  • Collaborations

What countries do you ship to?

We ship WORLDWIDE! Yaaas.


How quickly are orders processed? 

After you place an order, please allow us 3-4 days to process your order. 

To minimise the waste in fashion industry we have decided to print the designs after order is placed, so we know the garment is wanted and will be worn and taken care of :)  


What are the deadlines? 

In Europe the announced deadline is 3 to 7 working days 

For rest of the world, the deadline is 5 to 10 working days  


How much is shipping?

Right now we offer FREE STANDARD SHIPPING on all order no matter where you are from!


Will I have to pay any duties and taxes on top of my order?

You will be liable for all import duties, customs, taxes. This will be due at the point of, or after delivery. Freaky Label is not responsible for any duties, customs, and taxes issued by the country your order is being shipped to. Unfortunately, we can't tell you what the cost will be as these charges very and packages going through the customs are randomly selected. 


Do you provide tracking number? 

We assign a tracking number to each order,When we validate the shipment of your order, you will receives an email confirmation of dispatch in which a follow-up link is indicated.


Can I change my order?

Unfortunately, orders cannot be changes in our system. If you wish to cancel your order you can do so within 24hours of your original purchase. You can then place a new order for the items you´d like to purchase instead.


You'll be refunded for the original order within 5-10 business days.


Please email us at info@freakylabel.com if you'd like to cancel your original order.


I didn't receive an order confirmation what should I do?


1. Check your spam folder


2. Verify that the email address you provided with your order is correct


3. If the email you provided was incorrect please send email to info@freakylabel.com with the correct email address, and we'll have the confirmation resent to the correct email address. 


4. If the email you provided was correct but you still didn't find it in spam folder please email us: info@freakylabel.com


What forms of payment are accepted? 

 We accept bank cards (Visa, Mastercard, Maestro, Amex)

There is no plastic in our packaging! The packages we use are high quality cardboard pouches sourced from sustainable resources, completely 100% recyclable.

We accept returns if the ordered items were defected by us.(wrong order, wrong print, holes etc.) There is 14 days return policy for each order. Please let us know if you would like to return anything and we will respond as soon as possible.

Email us: info@freakylabel.com

How can I become Freaky Label Ambassador? 


We love working with people who can spread our beliefs and mission!


Join us in spreading the message about eco conscious lifestyle. Only together we can make an impact and help our planet heal.


Get in touch with us by email info@freakylabel.com


Write a small message where we can get to know you a little bit better, and explain why would you like to join our ambassador program and include your IG account handle. We will then contact you within 48hours.